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Guest Feedback

Please identify any staff members who delivered exemplary service.
Michelle - super service, assistance was graceful.

- Edwina

via Guest Survey - 14th July 2018

Please identify any staff members who delivered exemplary service.
All. Everyone was helpful and accommodating
Do you have any additional suggestions on how we could improve your experience?
Besides beds been a bit hard, everything was perfect

- Cordelia

via Guest Survey - 14th July 2018

Please identify any staff members who delivered exemplary service.
Michelle and other lady in office(sorry cant get to name)
Do you have any additional suggestions on how we could improve your experience?
Except for double bed in main bedroom in 50 i would use facility again as well as recommend to others

- Julene

via Guest Survey - 02nd July 2018

Good day I would like to thank both liz and Michelle for there excellent service .They are truly an a asset to sea side cottages .Regards Ken

- Ken

via Guest Survey - 21st June 2018

Other (please specify)
We passed by train on our way to the Naval Festival 3 years ago and have been choosing this accommadation every year as our \"get-away\" resort.
Please identify any staff members who delivered exemplary service.
Tania and Michelle
Do you have any additional suggestions on how we could improve your experience?
Not at all. We always get fantastic service from Tania and Michelle. Thank you so very much for the friendliness and immediate response when sending an e-mail.

- Sharon

via Guest Survey - 06 June 2018

Do you have any additional suggestions on how we could improve your experience?
Keep on with good work, making sure guest are comfortable.

- Mario

via Guest Survey - 09th January 2018

Have been staying there for holidays for over 40 years

- Alan

via Guest Survey - 09th January 2018

Why did you choose this cottage?
It was ideal for just me and my husband
Please identify any staff members who delivered exemplary service.
Michelle, Lizzy, and Tania

- Ursula

via Guest Survey - 09th January 2018

We have been coming down to Seaside Cottages for ± 15 years.
Please identify any staff members who delivered exemplary service.
Tania and all her colleagues

- Dennis

via Guest Survey - 09th January 2018

Please identify any staff members who delivered exemplary service.
Hi Liz was awesome , She is a very nice and pleasant lady and goes out of her way to make you feel welcome .
Do you have any additional suggestions on how we could improve your experience?
everything was perfect

- Mandy

via Guest Survey - 08th January 2018

Please identify any staff members who delivered exemplary service.
Michelle Martincich (sorry if I misspelt surname)
Do you have any additional suggestions on how we could improve your experience?
Maybe uplift carpets & make cottages more "tile" friendly

- Jillian

via Guest Survey - 05th January 2018

Thank you for the great experience, pity about the water shortage and wish you all a wonderful 2018

- Markus

via Guest Survey - 09th January 2018

Please identify any staff members who delivered exemplary service.
Michelle at reception was very friendly and helpful

- Gemma

via Guest Survey - 01st January 2018

Please identify any staff members who delivered exemplary service.
Michelle

- Vusimuzi Patrick

via Guest Survey - 27th December 2017

Please identify any staff members who delivered exemplary service.
Michelle

- Basil

via Guest Survey - 26 September 2017

Please identify any staff members who delivered exemplary service.
All the people in the booking office.
Do you have any additional suggestions on how we could improve your experience?
All very good!

- Gerald

via Guest Survey - 19 September 2017

Please identify any staff members who delivered exemplary service.
Tania

- Deborah

via Guest Survey - 2 September 2017

I'm happy about the service that you offereng

- Priscilla

Via Guest survey - 16 April 2017

The lady at reception was friendly and helpful The gentleman cleaning out the bins was pleasant and helpful.

- Hamza

Via Guest survey - 13 April 2017

Please identify any staff members who delivered exemplary service.
Every one at the office was always willing to help

- Denise

Via Guest survey - 7 April 2017

Please identify any staff members who delivered exemplary service.
Tanya

- Alan

Via Guest survey - 12 April 2017

Please identify any staff members who delivered exemplary service.
Michelle Martincich
Do you have any additional suggestions on how we could improve your experience?
very beautiful place

- Earl

Via Guest survey - 5 April 2017

Please identify any staff members who delivered exemplary service.
Michelle a real gem very helpful and professional .Will be back for another visit

- Amanda

Via Guest survey - 31 March 2017

Everything was perfect in every way.

- Graham

Via Guest survey - 30 October 2016

THE ATMOSPHERE WAS GREAT NEXT TO THE BEACH,THE SOUND OF THE BEACH VERY MUCH RELAXING EVERYTHING WAS WONDERFUL

- Mpho

via guest survey - 11 October 2016

The office staff Liz and Michelle delivered fantastic service which was greatly appreciated by all specially by my 80 year old aunt and 75 year old mum

- David - Australia

via guest survey - 27 September 2016

Once again our time at the cottages was fantastic. We always have a lovely time and being in Cottage 41 made it even better. What a lovely cottage! It is very well equipped and cared for. Please pass on our thanks to the owners.

Pass on our love to the ladies in the laundry.

Keep up the hard work as you all help to make our time there relaxed and happy.

Hope to see you all again soon.

Kind regards

Gill

- Gill - UK

via email - 31 August 2016

Hi Tanya,Michelle and staff
My wife and I would like to thank you from the bottom of our hearts for you excellent friendly and kind service you gave us during our stay at your resort.We had a wonderful experience and surely will spread the word to friends and family.May God bless your establishment. Cabin 37 will forever be part of us.

- Mario

via email - 22 August 2016

Do you have any additional suggestions on how we could improve your experience?

Definitely not we had an amazing time we couldn't get any better. It was the best experience

- Elizabeth

via survey - 15 July 2016

Do you have any additional suggestions on how we could improve your experience?
Absolutely nothing. Awesome place. Will def be back.

- Wedaad

via guest survey - 30 May 2016

The staff at seaside have always been most helpful and friendly and will always go the extra mile to make your stay a happy one.I would say thumbs up to all.......Thankyou

- Lyn

via guest survey - 15 May 2016

Please identify any staff members who delivered exemplary service.
We found all to be of excellence......We cannot remember the names of the two office ladies and the Lady who checks the inventory but they were more than exemplary.

Suggestion: Offer free WiFi

- Harold

via guest survey - 09th May 2016

Yes as always we had a lovey stay with you once again at the seaside cottages, it is so comfortable and affordable, we just love coming back to your little place on Fish Hoek Beach every year, it just goes by too quickly.

All our cyclists completed the Argus 2016 safely and the weekend in Cape Town was enjoyed by all.

Thank you once again for welcoming us back and please thank all your staff at Seaside Cottages a special “Thank You” from the TRAC Group, we really appreciate all that you do to accommodate us each and every year.

- Julie Harvey - Trans African Concessions (Pty) Limited

- TRAC (Participants in the Cape Town Cycle Tour)

“we enjoy these two weeks there by the ocean. 2 first days dolphins were by the beach. Seaside cottage is very clean, you can have a walk, every on the sand, make a BBQ, play rugby on the grass. Perfect for parents and children's. People were very nice and friendly, we feel at home. We'll be back for sure”

- Marie Jo - France

- via Airbnb

We have been taking regular holidays to Seaside Cottages for about 23 years. My children have spent many holidays there from babies to adulthood. Love the closeness to the sea, our 'usual' cottage feels like home after all these years.

- Pamela Evans

via Facebook

We all enjoyed our stay there as a family and still looking forward to using the cottage in future and recommend others to also use them.

- William

via guest survey 13 April 2015

We found it one of the very best places we have stayed in our wanderings. Everything worked the way it should, it was wonderfully quiet and peaceful.

- Tim - U.K

via guest survey 28th March 2015

The check out time is too early 10am is a good time, I had no problems with the place it was great. You will be seeing more of me. Thanks

- Rayno

via guest survey 5th March 2015

Don't stop what you guys are doing.

- Patrick

via guest survey 20 February 2015

Thank you for an enjoyable stay. We will certainly be back.

- Theodore

via guest survey 13th February 2015

We had a wonderful stay as we rented two cottages , my brother and I and our aged father of 86 years old. Thank you for a wonderful stay. It would be nice if we could book in a little earlier though but thank you for friendly staff excellent service.

- Colleen

via guest survey 16th January 2015

Completely satisfactory, thank you

- Celeste

via guest survey 12 January 2015

Everyone at Seaside Cottages works hard. I think the ladies who clean the cottages and do the washing and ironing work extremely hard. They just keep going and are very friendly. The guys who work in the gardens also work very hard. In fact everyone there works very hard and provide an excellent service. Thank you very much for giving us another amazing holiday!

- Gillian

via guest survey 6th January 2015

Great place thanks, David

- David

via guest survey 5th December 2014

From the initial inquiry until the deposit was returned, we cannot complain of anything. For our needs and for the price, location and professionalism shown we were completely blown away. One thing to comment on was that the unit as exceptionally clean and exceptionally well maintained. A great many thanks to all.

- Linda

via guest survey 20th October 2014

Everything was as good as it always is. Many thanks for a lovely stay. Jenni

- Jenni

via guest survey 15 July 2014

Thanks for a wonderful stay

- Victoria

via guest survey 8th July 2014

This is our second stay in your Seaside Cottages. Always a pleasure

- Anne

via guest survey 25th April 2014

All in order, wonderful stay. It's our 3rd visit and will be back again.

- Lee Anne

via guest survey 12 May 2014

Everything was extremely satisfactory. Staff accommodated to all my needs.

- Lee

via guest survey 24th February 2015

Personal was very nice, friendly and helpful.

- Harald

via guest review 21st February 2014

Though some things were not 100% ok, we had a pleasant stay!

- Mariana

via guest survey 16th January 2014

Overall we were very impressed!

- Sue and Peter

via guest survey 6th January 2014

Very nice holiday accommodation. Convenient

- Brendon

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