Guest Feedback

Please identify any staff members who delivered exemplary service.
All. Everyone was helpful and accommodating
Do you have any additional suggestions on how we could improve your experience?
Besides beds been a bit hard, everything was perfect

Please identify any staff members who delivered exemplary service.
Michelle and other lady in office(sorry cant get to name)
Do you have any additional suggestions on how we could improve your experience?
Except for double bed in main bedroom in 50 i would use facility again as well as recommend to others

Other (please specify)
We passed by train on our way to the Naval Festival 3 years ago and have been choosing this accommadation every year as our \"get-away\" resort.
Please identify any staff members who delivered exemplary service.
Tania and Michelle
Do you have any additional suggestions on how we could improve your experience?
Not at all. We always get fantastic service from Tania and Michelle. Thank you so very much for the friendliness and immediate response when sending an e-mail.

Do you have any additional suggestions on how we could improve your experience?
Keep on with good work, making sure guest are comfortable.

Why did you choose this cottage?
It was ideal for just me and my husband
Please identify any staff members who delivered exemplary service.
Michelle, Lizzy, and Tania

We have been coming down to Seaside Cottages for ± 15 years.
Please identify any staff members who delivered exemplary service.
Tania and all her colleagues

Please identify any staff members who delivered exemplary service.
Michelle Martincich (sorry if I misspelt surname)
Do you have any additional suggestions on how we could improve your experience?
Maybe uplift carpets & make cottages more "tile" friendly

Thank you for the great experience, pity about the water shortage and wish you all a wonderful 2018

Please identify any staff members who delivered exemplary service.
Michelle

Please identify any staff members who delivered exemplary service.
Michelle

Please identify any staff members who delivered exemplary service.
Tania

I'm happy about the service that you offereng

Please identify any staff members who delivered exemplary service.
Every one at the office was always willing to help

Please identify any staff members who delivered exemplary service.
Tanya

Please identify any staff members who delivered exemplary service.
Michelle a real gem very helpful and professional .Will be back for another visit

Everything was perfect in every way.

The office staff Liz and Michelle delivered fantastic service which was greatly appreciated by all specially by my 80 year old aunt and 75 year old mum

Once again our time at the cottages was fantastic. We always have a lovely time and being in Cottage 41 made it even better. What a lovely cottage! It is very well equipped and cared for. Please pass on our thanks to the owners.

Pass on our love to the ladies in the laundry.

Keep up the hard work as you all help to make our time there relaxed and happy.

Hope to see you all again soon.

Kind regards

Gill

Do you have any additional suggestions on how we could improve your experience?

Definitely not we had an amazing time we couldn't get any better. It was the best experience

Do you have any additional suggestions on how we could improve your experience?
Absolutely nothing. Awesome place. Will def be back.

Please identify any staff members who delivered exemplary service.
We found all to be of excellence......We cannot remember the names of the two office ladies and the Lady who checks the inventory but they were more than exemplary.

Suggestion: Offer free WiFi

Yes as always we had a lovey stay with you once again at the seaside cottages, it is so comfortable and affordable, we just love coming back to your little place on Fish Hoek Beach every year, it just goes by too quickly.

All our cyclists completed the Argus 2016 safely and the weekend in Cape Town was enjoyed by all.

Thank you once again for welcoming us back and please thank all your staff at Seaside Cottages a special “Thank You” from the TRAC Group, we really appreciate all that you do to accommodate us each and every year.

We have been taking regular holidays to Seaside Cottages for about 23 years. My children have spent many holidays there from babies to adulthood. Love the closeness to the sea, our 'usual' cottage feels like home after all these years.

We all enjoyed our stay there as a family and still looking forward to using the cottage in future and recommend others to also use them.

The check out time is too early 10am is a good time, I had no problems with the place it was great. You will be seeing more of me. Thanks

Don't stop what you guys are doing.

We had a wonderful stay as we rented two cottages , my brother and I and our aged father of 86 years old. Thank you for a wonderful stay. It would be nice if we could book in a little earlier though but thank you for friendly staff excellent service.

Completely satisfactory, thank you

Great place thanks, David

From the initial inquiry until the deposit was returned, we cannot complain of anything. For our needs and for the price, location and professionalism shown we were completely blown away. One thing to comment on was that the unit as exceptionally clean and exceptionally well maintained. A great many thanks to all.

Thanks for a wonderful stay

This is our second stay in your Seaside Cottages. Always a pleasure

Everything was extremely satisfactory. Staff accommodated to all my needs.

Personal was very nice, friendly and helpful.

Overall we were very impressed!

Very nice holiday accommodation. Convenient